General terms and conditions from Edu-Dutch
1. Definition of terms.
1.1 Client / student is a buyer of service from Edu-Dutch.
1.2 Edu-Dutch is a language centre located in Leiden and registered in the trade register of the Chamber of Commerce under number: 58783210 (De Droom Taaltrainingen)
2. Registration for courses.
2.1 Registrations for the courses can be submitted by telephone via the telephone number: 0614416481, by e-mail: firstname.lastname@example.org, via our Facebook page or via our online registration form on our website www.edu-dutch.com.
2.2 Students are responsible for the personal data that is passed on to Edu-Dutch, in the case of false information, an invoice and a certificate will be issued without valid data.
3. Cancellation or transfer of the course.
3.1 Edu-Dutch is entitled to cancel or change the date of a course if there are too few registrations for a group course. If the course is completely cancelled from Edu-Dutch, the course fees that have already been paid will be refunded to those involved.
3.2 If due to circumstances a lesson from Edu-Dutch is cancelled, Edu-Dutch will make sure that this lesson will be moved to another date and will not be forfeited.
3.3 If the student wants to move a skype or individual lesson, this must be done at least 24 hours before the start of the lesson, otherwise the lesson will be charged. When requesting a transfer of the lesson, the lesson must be moved up in the same week, otherwise it will be charged. The new day and time will be made in consultation with the teacher.
4. Payment conditions.
4.1 The payment of the course must be made on or before the first lesson of the course.
4.2 Payment can be made in cash, by bank card or by credit card (Amex / MasterCard / Visa) on the first lesson.
4.3 If payment is made by bank transfer, it must be in the account of Edu-Dutch at least 1 day before the start of the first lesson (account number: NL22 INGB 0006 168436)
4.4 Invoices are only issued after full payment of the course.
4.5 In consultation with Edu-Dutch it is possible to pay in instalments. However, at least € 50 must be paid at the start of the course.
5. Termination of the course.
5.1 No refund will be made in case of early termination of the course by the student.
5.2 If the course has to be terminated due to exceptional circumstances, a suitable solution can be looked for in consultation with Edu-Dutch.
6. Certificates and statements.
6.1 Each course will be completed by a written exam. If the exam is passed, the student will receive a certificate with the corresponding level.
6.2 On request it is possible to receive a declaration of participation of the course.