Privacy policy and the use of cookies

date of last update - March 23, 2023

Privacy is very important to our team. That is why we implement procedures and policies that ensure the highest level of data protection.

When using our website, telephone conversation with us, e-mail contact and by completing the contact form, you entrust us with the processing of your personal data. We have provided information on this below. Familiarize yourself with them and remember that this document will be subject to changes and modifications as our business develops - check back here regularly. Above, for your convenience, we have indicated the date of the last update of the document.

We also inform you that in the following privacy policy we use the commonly used abbreviation of GDPR, i.e. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation).

privacy policy

I. Basic information

1. The administrator of your personal data is Kinga Fiebig running a business under the name of Edu-Dutch with a permanent place of business at Tine van Dethstraat 81, 2331 CS in Leiden KVK:
2. In case of any questions and requests regarding your data, you can contact the Administrator via e-mail: info@edu-dutch.com or by post to the company address. Remember that by contacting us via e-mail, you provide your personal data, i.e. name and surname and e-mail address.
3. Please be advised that we make every effort to ensure that your data is safe. We have implemented appropriate technical and organizational measures that ensure the security of personal data processing.
4. Providing your personal data is voluntary, however, failure to provide them may result in the inability to offer you our products or services, and even prevent us from contacting you.

II. Personal data processed by us

Personal data provided by you may be processed for the following purposes and on the following legal grounds:

1. Conclusion and implementation of the sales contract – by placing an order in the online store, you provide us with the data necessary to complete the order, i.e. name and surname, address, e-mail address, contact telephone number. The data is processed in order to perform the contract concluded by placing an order, including the installment sales contract (Article 6(1)(b) of the GDPR), issue an invoice (Article 6(1)(c) of the GDPR), include the invoice in the documentation accounting (Article 6(1)(c) of the GDPR). Also, remember that your data may be processed by me after the date of contract performance for archival and statistical purposes (Article 6(1)(f) of the GDPR).
2. Contact via e-mail – by sending us a message, you provide your e-mail address and other data contained in the content of the message. Providing this data is voluntary, but necessary to contact us. Your data is processed in order to contact you, and the basis for processing is art. 6 sec. 1 lit. a, GDPR. Importantly, your data will also be processed after contact with us. The legal basis for such processing is the justified purpose of archiving correspondence for the purpose of demonstrating its course in the future (Article 6(1)(f) of the GDPR).
3. newsletter – – by subscribing to the newsletter, you provide us with your personal data, such as name, surname and e-mail address. In addition, our system used to handle the newsletter saves your IP number that you used and tracks your actions taken in connection with the messages sent to you. The data provided by you in connection with the subscription to the newsletter are used to send you the newsletter, and the legal basis for their processing is your consent (Article 6(1)(a) of the GDPR). As for the processing of information that does not come from you and has been collected automatically by our mailing system, we rely in this respect on our legitimate interest (Article 6(1)(f) of the GDPR) consisting in analyzing the behavior of newsletter subscribers in to optimize mailing activities. Remember that despite unsubscribing from the newsletter, your data will still be stored in our database in order to identify the returning subscriber and possible defense of claims related to sending you the newsletter.
4. Creating records of data processing activities and records resulting from the GDPR – it is an obligation resulting from the provisions of law, i.e. from art. 6 sec. 1 lit. c, GDPR and resulting from the content of art. 6 sec. 1 lit. f, GDPR, i.e. the legitimate interest of the administrator.
5. Analyzing data collected automatically when using the website – Your data in this scope are processed on the basis of art. 6 sec. 1 lit. f, GDPR, i.e. the legitimate interest of the administrator.
6. The use of cookies on the website – the basis for the processing of cookies is the content of art. article 6 sec. 1 lit. a, GDPR, i.e. your consent. You give it before the website is fully loaded.
7. Managing the website and other pages/groups on external platforms – the basis for processing is the right of the administrator of your data, pursuant to art. 6 sec. 1 lit. f GDPR, i.e. the legitimate interest of the administrator and your consent in the event, for example, when you join our Facebook group.
8. Archival and evidentiary purpose, for the purpose of securing information that can be used to prove facts – the basis for processing is the legitimate interest of the personal data controller, in accordance with art. 6 sec. 1 lit. GDPR.

III. your permissions

The GDPR grants you the following rights related to the processing of personal data:

1. the right to access information – you have the right to know what is happening with your personal data, which is why, among other things, we have created this privacy policy for you.
2. the right to access personal data – you can contact us at any time and request access to your data. We are obliged to provide you with all information.
3. the right to rectification of personal data – you can request rectification of incorrect data or completion of incomplete data at any time.
4. the right to delete personal data and the right to be forgotten – you can request us to delete all personal data provided by you, including those that we have provided to other entities. In addition, we are obliged, at your request, to inform you to which recipients your data subject to deletion has been transferred.
5. the right to limit the processing of personal data – you can demand the restriction of the processing of your personal data, for example when you do not agree with the correctness of the processed data.
6. the right to object to data processing – you can object to the processing of your data by contacting us via e-mail or letter.
7. the right to data portability – you can request the transfer of your data directly to another administrator.
8. the right to lodge a complaint with the supervisory authority – if you believe that our processing of your data violates the law, you can lodge a complaint with the President of the Office for Personal Data Protection.

IV. Recipients of personal data

1. Your personal data may be transferred to third parties whose services we use in connection with the operation of the platform and the sale of electronic products.
2. If we commission the provision of services to external entities, we require compliance of these entities with high standards of personal data protection.
3. The companies processing your personal data may be in particular:
   1. Google LLC - marketing tool;
   2. Stripe - a platform through which payments are made in the online store, used by buyers to pay for the order made in the store;
   3. Przelewy24 - PayPro SA (PayPro) - a platform through which payments are made in the online store, used by buyers to pay for the order made in the store;
   4. cyber_Folks SA with its registered office in Poznań, Franklina Roosevelta 22, 60-829 Poznań, entered into the National Court Register by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the number KRS 0000612359, REGON 364261632, NIP 7822622168 - a website providing IT system maintenance and hosting services to store personal data on the server and to use e-mail; our technical and administrative support in running the website;
4. Your data may be transferred to postal operators, courier companies, law firms, accounting firms as well as IT service providers and service providers.
5. Please be advised that due to the use of Google or Facebook services, your data may be transferred to the United States of America and Canada.

V. Social Media

1. The website you are using includes plugins for the following social networking sites: Facebook, Instagram and Youtube.
2. Through the plugin, you can directly connect to your profile on the indicated websites. The websites can then obtain information that you are visiting the website from your IP address.
3. If you visit our website while logged in to your social media profiles, information about your visit will be registered on these social networking sites.

VI. Data retention period

1. Your data will be processed for the duration of the performance of any legal obligations incumbent on the Administrator, and then for the time required by the provisions of the Act, no later than until you withdraw your consent, request to stop processing personal data, request removal of personal data processing by you or until you express objection by you.
2. The data that we collect based on your consent will be stored until it is withdrawn or the purpose of processing is achieved.
3. In the case of data that you provided when subscribing to the Newsletter, after unsubscribing from it, your data may still be stored by us for a period of 1 year (e.g. in the event of any claims).

Cookies policy

1. The administrator of your personal data, i.e. Kinga Fiebig running a business under EDu-Dutch with a permanent place of business in Tine van Dethstraat, 2331 CD Leiden uses the mechanism of the so-called. cookies (cookies).
2. We do not automatically collect any information, except for information contained in cookies.
3. Cookie files (so-called "cookies") are IT data, in particular text files, which are stored in the end device of the website user and are intended for using the website pages. Cookie files usually contain the name of the website they come from, their storage time on the end device and a unique number.
4. The cookie mechanism is responsible for creating statistics that help to understand how you use websites, which allows you to improve their structure and content, maintain your session, so you do not have to re-enter your login and password on each subpage, adjust the content of the Administrator's websites to your preferences and optimizing the use of websites. In particular, these files allow you to recognize your device and properly display the website, adapting it to its individual needs.
5. As part of this website, two basic types of cookies are used: "session" (session cookies) and "permanent" (persistent cookies). Session cookies are temporary files that are stored on the user's end device until logging out, leaving the website or turning off the software (web browser). "Permanent" cookies are stored on the user's end device for the time specified in the cookie file parameters or until they are deleted by the user.
6. We use the following types of cookies:
   1. "Necessary" cookies, enabling you to use the services provided by the Administrator, e.g. cookies used for services requiring authentication on the www.edu-dutch.com website and necessary to ensure security (e.g. used to detect fraud in the field of authentication).
   2. "Technical" cookies, enabling "remembering" the settings selected by the visitor and personalizing the interface, e.g. in terms of the selected language or region from which the person logged in to the website comes from, font size, website appearance, etc.
   3. "Analytical" cookies, enabling the collection of information on how the Administrator's websites are used.
   4. "Marketing" cookies, enabling the provision of advertising content to visitors to the website www.edu-dutch.com more tailored to their interests.
7. Remember that usually web browser settings allow cookies to be stored on the user's end device by default. You can change cookie settings in your web browser at any time. You can change these settings, in particular, in such a way as to block the automatic handling of cookies or inform you about them each time they are placed on your device. Detailed information on the possibilities and ways of handling cookies are available in the browser menu (settings, options, etc.);
8. We would like to draw your attention to the fact that limiting the use of cookies in the browser settings may affect some of the functionalities available on this website.